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Frequently asked questions about contacting us
The office is staffed Monday to Friday during the hours listed on the contact page. Booked rooms can also be used outside these hours by arrangement.
Enquiries sent through the contact form are usually answered within one to two business days. For urgent matters, call +49 7251 38225-0.
Questions about existing or planned bookings go to info@hubwerk01.de. Please include the booking number from your confirmation email so we can assign your request directly.
We process personal data solely to handle your enquiry or booking and do not pass it on without authorisation. Details are in the privacy policy.
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No. The chat is an AI assistant that answers questions about the website and our services. For binding information please contact info@hubwerk01.de.
The German version is the binding one. The English pages are a service translation; in case of discrepancies the German text applies.