AI in the Office & Process Improvement
Rethinking office work with AI: the training shows how recurring tasks such as minutes, emails, research and document drafts can be simplified – without losing quality or control.
Many offices spend a lot of time on recurring tasks. This training shows where AI noticeably simplifies workflows and how checkpoints, responsibilities and traceability are maintained.
Contents
- Typical levers: preparing information, minutes, emails, drafts of offers and documents, research, handovers and standard communication
- Choosing processes wisely: volume, repetition, error-proneness, data risk, standardisability and expected benefit
- Improving workflows: reducing manual steps while keeping checkpoints and responsibilities
- Practical transfer: turning your own tasks into safe, AI-supported workflows
- Quick-start plan: what can start right away, and what needs approval first?
The full-day format adds a process workshop: capturing three to five core processes, making bottlenecks visible, designing target workflows with AI and drawing up an implementation roadmap with quick wins, a pilot and scaling.
Result: A prioritised list of processes and concrete workflow sketches with quick wins and the conditions for safe implementation.
Format: Half day (approx. 3.5 hours of net learning time) or full day (approx. 6.5 hours of net learning time). Input, live demonstration, guided practice and transfer to participants' own work.
Suitable for: All office areas: assistance, administration, project management, sales, HR, finance, communication and management. The aim is process improvement, not job cuts.